Privacy Policy

Last Updated: August 7, 2026

1. Introduction

Rillo Reach LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.rilloreachnow.com or interact with our chat widget.

2. Information We Collect

We may collect the following types of information:

  • Name
  • Email address
  • Phone number
  • Business name and industry
  • Any other information you voluntarily provide through our chat widget or contact forms

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send appointment reminders, follow-up messages, and service updates via SMS
  • Send promotional offers, discounts, and service announcements via SMS (only with your explicit consent)
  • Improve our website and services
  • Comply with legal obligations

4. SMS Messaging & Consent

By submitting your phone number through our chat widget, you consent to receive SMS text messages from Rillo Reach LLC. These messages may include customer care communications and promotional content.

IMPORTANT: Your phone number, SMS opt-in status, and consent information will NOT be shared, sold, rented, or transferred to any third party for their marketing purposes. This data is used solely to communicate with you on behalf of Rillo Reach LLC.

We may share your information only with:

  • Service providers and subcontractors who assist us in operating our SMS platform (e.g., messaging aggregators), solely for the purpose of delivering messages to you
  • Legal authorities if required by law

5. Opt-Out

You may opt out of SMS messages at any time by replying STOP. You may opt out of email communications by clicking the unsubscribe link in any email. To opt out of all communications, contact us at admin@rilloreachnow.com.

6. Data Retention

We retain your personal information only as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting us.

7. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

Rillo Reach LLC
2680 North Indian Oaks Drive
Fayetteville, AR 72704
Email: admin@rilloreachnow.com
Phone: (479) 337-7237
Website: www.rilloreachnow.com

Terms and Conditions

Last Updated: August 7, 2026

1. Agreement to Terms

By accessing or using the website www.rilloreachnow.com and its chat widget, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. SMS Messaging Program

Rillo Reach LLC operates an SMS messaging program. By submitting your phone number through our chat widget, you consent to receive text messages from Rillo Reach LLC, including:

  • Customer care messages (responses to inquiries, appointment reminders, follow-ups)
  • Promotional messages (special offers, discounts, event announcements, service updates)

Consent to receive SMS messages is not a condition of purchasing any goods or services.

3. Message Frequency

Message frequency varies based on your interactions and account activity. You may receive up to several messages per month.

4. Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your plan's messaging rates.

5. How to Opt Out

You may unsubscribe at any time by replying STOP to any message from us. After opting out, you will receive one confirmation message and no further messages will be sent. To re-subscribe, reply START. Reply HELP for help or contact us at admin@rilloreachnow.com. Carriers are not liable for delayed or undelivered messages.

6. How to Get Help

For help or support, reply HELP to any of our messages or contact us at:

  • Email: admin@rilloreachnow.com
  • Website: www.rilloreachnow.com

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Rillo Reach LLC is not responsible for any charges incurred from your wireless carrier related to SMS messages.

8. Privacy

Your phone number and SMS opt-in consent will not be shared, sold, or transferred to any third party for marketing purposes. For full details, please review our Privacy Policy.

9. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date.

10. Contact Us

Rillo Reach LLC
2680 North Indian Oaks Drive
Fayetteville, AR 72704
Email: admin@rilloreachnow.com
Phone: (479) 337-7237
Website: www.rilloreachnow.com